Redmi K20 series users suffer with bugs and Xiaomi answers with end of support

Redmi K20 series users suffer with bugs and Xiaomi answers with end of support

Xiaomi made its title as a model of cost-effective smartphones, however it has modified in recent times providing extra premium merchandise on the high of its ladder. To honor its loyal prospects, the model created flagship-killer smartphones that might provide first rate specs with out the price of a kidney. That introduced gadgets like the unique Pocophone F1 and likewise gadgets underneath the Redmi Okay20 sequence. The Okay-series began with the very interesting Redmi Okay20 and Okay20 Professional.

Two gadgets that includes highly effective chipsets, full-screen AMOLED shows, and pop-up cameras had been unveiled in 2019. The Okay20 arrived with a Snapdragon 730G which was the highest providing within the mid-range class, in the meantime, the Okay20 Professional introduced that 12 months’s flagship SoC, the Snapdragon 855. Almost three years have handed and Xiaomi is about to finish help for these gadgets. Nevertheless, customers working the most recent firmware say that there’s a myriad of bugs and the corporate is principally ignoring them. A vibrant journey began in 2019 is about to finish in negligency.

The Redmi Okay20 and Okay20 Professional had been initially launched with Android 9 Pie and MIUI 10. Xiaomi up to date these gadgets to Android 10 and Android 11 making all the way in which till MIUI 12. In response to a number of house owners that took to Twitter to complain concerning the lack of help, the most recent Android 11 replace arrived carried with a myriad of bugs. Thus far, the corporate didn’t acknowledge these points and stunned all customers with the tip of help for the 2 Okay-series smartphones.

Whereas customers complain, Xiaomi proclaims finish of help

Customers are unhappy with the software program help supplied for a tool that prices round 30,000 INR ($403). The difficulty right here isn’t merely the tip of the replace cycle, actually, that’s how this world of Android smartphones work. Because the gadgets are about to finish their third anniversary it’s pure to see the corporate slowing down help.

Nevertheless, the massive downside right here is that the most recent replace shouldn’t be correctly steady. Leaving customers with buggy firmware is just unfair. There are a number of points taking place with the Redmi Okay20 and Redmi Okay20 Professional working the most recent Android 11-based MIUI 12.1.4.zero firmware (each India and World ROMs) and we are able to record a few of them:

Redmi Okay20 and Redmi Okay20 Professional bugs on Android 11

  1. Lags on App opening and Closing
  2. No Bluer Impact on Current Apps Menu
  3. Floating Window is caught on the display and might’t shut and drag to the nook
  4. Gestures Nav Bar wants extra optimization
  5. FPS drop difficulty whereas gaming – fixed 26 – 29 fps
  6. chat bubble doesn’t work and a few choices are lacking
  7. Keyboard Overlap difficulty over Chat Bubble
  8. Notification Points that don’t group as Android 11
  9. No, Disable choices for Chat Bubble
  10. Can’t apply ringtone for the notes app
  11. Indian ROM lacks Widevine L1 certification, so no HD content material on Netflix

In response to the customers, greater than 100 bugs have been reported to Xiaomi, however no reply has been given. The most recent remark from a Xiaomi Moderator confirms the tip of the replace cycle for these smartphones. As per the stories, these bugs have an effect on each the Indian and the World variations of the smartphones – The Mi 9T and Mi 9T Professional.

Xiaomi India Assist has reached the unique Tweet, however once more, no promise has been made to repair these points. Additionally, some customers say that this reply has been given beforehand and it’s largely a “bot-based reply”. Six months have handed because the final replace and the house owners of those gadgets are presently hopeless. For now, we are able to solely hope that Xiaomi works to carry a correct repair for all smartphones affected by these points. Even with the tip of the replace cycle, the corporate must not less than a correct firmware to complete help. This isn’t the therapy {that a} buyer that trusted within the model would count on.

We’ll be following the matter intently to see how Xiaomi will attain the problem.