On the finish of final yr, the corporate launched the Xiaomi Mi 11 collection smartphones. It’s the corporate’s present annual flagship. In order that’s fairly logical our protagonist will include plenty of newest {hardware} and software program options. Plus, it has many modern applied sciences. On this sense, nobody shouldn’t be stunned to see the cellphone helps the most recent WiFi commonplace. As , it’s the WiFi 6 (Enhanced Model). The bandwidth is twice as excessive because the earlier technology, reaching 160MHz bandwidth. On the identical time, the transmission data density is elevated by 20%. The ultimate community pace is 2.1 instances quicker, as much as 3.5Gbps. This commonplace additionally helps 4K QAM encoding for the primary time.
Nevertheless, some customers discovered that their Xiaomi Mi 11 collection cell phones had particular Wi-Fi issues, corresponding to the shortcoming to activate Wi-Fi and hotspots.
On this regard, Xiaomi formally responded right now and made it clear that customers with such phenomena will assist substitute of recent telephones after testing. Furthermore, after changing the machine, or if there isn’t any drawback however have issues, you possibly can apply for a half-year prolonged guarantee service.
What Does Xiaomi Provide For Xiaomi Mi 11?
The next is the total textual content of the “Service Coverage on Particular Problems with Mi 11 Sequence Merchandise”:
Lately, we’ve got paid consideration to the particular WIFI drawback of some Xiaomi Mi 11 collection merchandise. With a purpose to enhance the consumer service expertise, we undertake a service coverage that’s larger than the nationwide three ensures for the particular scenario of the Xiaomi Mi 11 and its collection merchandise:
- For customers with such phenomena, after-sales testing, assist for substitute of recent machines;
- If there are different high quality issues after the brand new machine is changed, it nonetheless helps 7-day failure return, 15-day substitute, one-year guarantee, and a half-year prolonged guarantee service. If the customers nonetheless have the identical WIF drawback once more after changing the cellphone, they’ll return the cellphone or change the cellphone once more;
- For customers who do not need such issues and have issues, they’ll apply for a half-year prolonged guarantee service.
Customers who’ve particular wants can name Xiaomi’s official customer support 4001005678 or official after-sales shops for service.
Presently, there are a number of mannequin on this line. However the Mi 11 Professional and Extremely are the strongest fashions of the agency. The best worth of the Mi 11 Extremely has reached 6,999 yuan ($1082). Thus, we’re coping with real flagship telephones with corresponding costs. So Xiaomi’s answer is sort of comprehensible.
